FAQ
Frequent asked questions.
Frequent asked questions
Here we show a series of questions that our customers usually ask us about the installation, requirements, maintenance of Pixelcom software and hardware for karting.
Yes. We can provide a full solution regarding all software tools and hardware devices any karting center may need. From lovely small tracks to top grade venues.
Yes. We normally include full installation, setup and training service in our quotations. And we really prefer to do so to make sure the system is going to be used in the best possible way.
Of course. Our system is fully scalable so you can always add any part you might need.
Our membership and back-office software incorporates all the tools you need to control every single aspect of ticketing, sales and staff. A great range of reports are available to control many aspects of the business. Some of them are: best-selling products, campaign tracking, check rush hours compared to off-peak hours, compare sales made by staff or by POS unit, compare race tickets sold and real drivers at the track, as well as many others.
Yes. We are proud to have in-house electronic engineers that can fulfill the most demanding needs.
Absolutely no. All implemented updates will be available for all our customers using this specific tool. Of course, customers not using that specific tool do not have the right to receive those updates.
Yes. As soon as you are using our membership system, Pixelcom solution can have your e-mail address to be able to perform this action.
Our Championship software is a really powerful and open system. It can handle any kind of event you can imagine.
Yes. Our POS system can be used in almost any selling scenario.
We always recommend our own transponders due to their accuracy and price, but our timing system is compatible with all the transponder systems we have found in karting.
Yes. We have our own PVC card printer and encoder. Do not hesitate to ask. No minimum order quantity is required.
Yes. The system offers any combination of reports based on many filters for a complete data mining process.
Yes. This is really convenient to speed the registration process and offer customers the best possible user experience. The member’s profile picture can be taken from HD webcams both using the Kiosk or the POS units.
No. You can simultaneously use as many units as you need. Regarding the POS unit, a very usual scenario is to have one POS for track ticketing and another one for the bar or merchandising area.
Our mobile timing solution is a fully operational tool. You can forget to be in front of the timing PC. In fact, our mobile solution has some features that the timing PC cannot perform, as taking pictures of the drivers.
Of course. Do not hesitate to share your ideas with us. We will be pleased to help you as much as we can.
You can contact us so we can offer you all our know-how and technical skills to fulfill your needs and offer you the best available solution.
